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Privacy Policy

Your Privacy. Our Priority.

We protect your data, respect your trust, and ensure a safe, secure and responsible AI learning experience for everyone.

Our Commitment

At Loop Max Ai, we believe that every learner — from school students to PhD researchers — should have access to world-class AI education in a safe, private and trusted environment. This Privacy Policy explains how we collect, use, protect and respect your information when you use our website, mobile apps and related services.

“Your learning journey is personal, and your data belongs to you. We use it only to make your learning experience smarter, safer and better.” — Loop Max Ai

Information We Collect

We collect only the information necessary to provide and improve our services.

Account Information

Name, email, password, profile details (optional), and preferences.

Learning Data

Questions, subjects, chat history, uploaded files, and learning progress.

Device & Usage Data

Device type, browser, IP address, app version, usage logs and analytics.

Voice & Video Data

Uploaded voice samples for AI video generation with your consent.

Files & Study Materials

Images, PDFs, worksheets or other content you upload for learning support.

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How We Use Your Data

We use your information to:

  • Provide AI answers, explanations and video lessons
  • Personalize your learning experience
  • Improve AI models and platform features
  • Process subscriptions and manage your account
  • Ensure security, prevent misuse and comply with legal obligations
  • Analyze platform performance in aggregated, anonymized form
  • Communicate important updates, features and support information
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Data Protection & Security

We implement industry-standard security measures:

  • Encrypted data transmission using HTTPS and SSL
  • Secure cloud infrastructure and access controls
  • Regular security monitoring and threat protection
  • Data encryption for sensitive information
  • Strict access policies and internal data-handling rules
  • Regular backups and disaster-recovery systems
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Your Rights & Choices

You have the right to:

  • Access, update or correct your personal information
  • Request deletion of your account and data
  • Control your communication and notification preferences
  • Withdraw consent for non-essential data processing
  • Request a copy of your data where applicable
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Children’s Privacy

Loop Max Ai is designed for learners of all ages, including school students. We take special care to:

  • Comply with applicable child-privacy laws, including COPPA
  • Collect only necessary information for learning
  • Provide a safe and age-appropriate environment
  • Not use children’s data for targeted advertising
  • Require parental consent where required by law
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Data Sharing

We do not sell your personal data. We may share information only in the following cases:

  • With trusted service providers for hosting, analytics and payments under strict confidentiality
  • To comply with legal requirements
  • To protect our rights, users and platform security
  • In case of a business transfer, with continued protection of your data
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Global Compliance

We follow applicable global data-protection and privacy standards, including India’s DPDP Act, COPPA in the United States, the European Union’s GDPR and other applicable international laws.

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Data Retention

We keep your data only for as long as necessary to provide our services or as required by law. When no longer needed, we securely delete or anonymize the data.

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Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

privacy@loopmaxai.com

Questions about these policies? Contact the LoopMax Ai team.